Why It’s Impossible to Buy Tickets Online Right Now
Ticketfly, Din Productions and many others are the victims of a cyber attack.
Ticketfly and basically everyone associated with them are still dealing with the aftereffects of a cyber attack. Din Production, the Scout Bar in Houston and others are all offline for the time being.
On their security update page, Ticketfly says that some "customer information has been compromised" and that they are working with forensic computer specialists in find out how bad the attack was.
"We have learned that some customer information has been compromised as part of the incident, including names, addresses, emails, and phone numbers of Ticketfly fans," Ticketfly confirmed.
Here's the full statement on the Ticketfly website:
Due to a recent cyber incident, ticketfly.com is offline.
We're working to bring ticketfly.com back up as soon as possible. In the meantime, we encourage you to keep checking in on your favorite venue/promoters' websites, social media channels, or box offices. Shows are on and tickets are available online and onsite.
Please visit ticketf.ly/update for additional information. You can log into your Ticketfly account at ticketfly.com/account.
The service hopes to be back up with a more secure site as early as today. Having the site down has actually caused some trepidation about shows that were possibly going to be announced this week.
In the interim, if you want tickets to any of the upcoming Lubbock shows, it's as easy as walking into Ralph's Records.